Send email notifications and reminders

For: Teacher, Centre Manager, Super Admin

Look for: Email notifications & reminders

1. Open Email notifications & reminders in the selected centre. Centre Managers see active accounts with verified email. Teachers see assigned students with verified email. Operations-only and student accounts cannot compose messages here.
2. Select up to 50 recipients, write a subject and message, and leave Send later blank to queue now. Every recipient gets a separate email. Do not include passwords, private learning history or health information in messages to family inboxes.
3. To schedule a reminder, enter a time within the next 90 days in the centre attendance time zone shown on the form. These are one-time reminders; automatic or recurring reminder rules are not implemented.
4. Review recent delivery status and refresh to see updates. Cancel a queued message if plans change. A sent email cannot be recalled. The sender's access and recipient's verified address are checked again before delivery.
5. The global daily email allowance includes these messages and security emails. A batch that would exceed the allowance is rejected without sending a partial batch. Settings changes, account closure or revoked access can cancel pending messages.

No recipient listed means their email is not verified or the account is outside your assigned students/current centre. Ask a Centre Manager to check their account email and teacher assignment.

This guide explains the feature; reading it does not change any setting or grant access. Back to all help