t·Tuition HelpSign in

Help, one small step at a time

Choose your role, find a feature, or get help when something is not working.

Start with your role

Attendance & staff time

Set and approve staff hours

Use visit times, entered hours or a saved default per present day.

Read the steps →

Prepare a payroll summary

See approved hours, previous payments, pay caps and the suggested remaining payout.

Read the steps →

Set confidential hourly rates and pay caps

Save dated staff terms without rewriting earlier rates or paid periods.

Read the steps →

Record, trace and correct payments

Record payments made outside the app and preserve their attendance allocations.

Read the steps →

Arrive, check in and start your day

A teacher code can mark student arrival, with a friendly confirmation and no extra learning-time charge.

Read the steps →

Mark the attendance register quickly

Choose one centre, date and register; save rows without opening individual accounts.

Read the steps →

Choose simple or controlled attendance per centre

Managers configure capture, schedules and end times; Super Admins control role delegation.

Read the steps →

Assign attendance and payroll responsibilities

Give an existing adult account one or more responsibilities within a centre, or create a dedicated accountant.

Read the steps →

Review teachers' and managers' attendance

Check the hours and confirm attendance using the centre’s review rules.

Read the steps →

Download attendance and approved staff timesheets

Export a scoped CSV for spreadsheet or external processing, with review status clearly shown.

Read the steps →

Approve staff time from one list

See every pending day you may review, approve several together and open any day that needs a correction.

Read the steps →

Keep a centre holiday calendar

List the dates the centre is closed so registers, estimates and goals treat them correctly.

Read the steps →

People, centres & sign-in

Configure Gmail delivery

A Super Admin sets one encrypted sender connection for all centres.

Read the steps →

Register or change your email

Verify an address before it can receive password resets and notifications.

Read the steps →

Recover a forgotten password by email

Use a short-lived link while keeping authenticator protection.

Read the steps →

Complete the simple sign-in check

Four clear digits with an audio option after repeated failures.

Read the steps →

Send email notifications and reminders

Compose a message now or schedule it for verified recipients.

Read the steps →

Archive, restore or permanently remove a person

Keep former learners separately, or remove their private data after a careful review.

Read the steps →

Remember a personal device for sign-in

Reduce authenticator prompts and choose which roles may save usernames.

Read the steps →

Sign in, authenticators and passwords

Use your own account securely, including a backup authenticator.

Read the steps →

Help a student sign in with a short code

An assigned teacher can help without sharing an account or password.

Read the steps →

Roles, powers and centre scope

Understand Super Admin, Centre Manager, teacher, student and additional attendance responsibilities.

Read the steps →

Create people and assign teachers or assistants

Create accounts, change access and connect learners to the right staff.

Read the steps →

Create, edit, close, restore or delete a centre

Super Admins manage centre lifecycle; managers work within their assigned scope.

Read the steps →

Student registrations and family contacts

Search registrations and keep authorised contact details up to date.

Read the steps →

Teaching & progress

Students & plans: placement, goals and support

Give each learner a course-specific starting point and teaching direction.

Read the steps →

Assign work, homework, quiz or mock test

Choose published questions from the learner’s active course.

Read the steps →

Maths treasure hunt — build confidence without AI

Restore a town's stolen treasure through twelve chapter challenges, with Chikki the jester and Captain Tangle.

Read the steps →

Chapter and question completion, and unassigned-work filters

See each learner's question history and filter new work for one student or a group.

Read the steps →

Quiz Together — play, host and review

Teacher-paced rounds with saved answers, prepared explanations and optional team play.

Read the steps →

Assign to several students and use ready-made plans

Preview individual work, schedule teaching days and compare progress with the original plan.

Read the steps →

Open work, check an answer and submit

Understand the difference between practising, chatting and submitting work.

Read the steps →

Review queue and grading corrections

Search submitted answers, approve AI marking and explain corrections while retaining history.

Read the steps →

Centre progress, goals and period reports

Find students who need support, compare recorded evidence and share a learner report.

Read the steps →

Measured progress, levels and goals

Track objective measures, a measured level and measurable goals for each course.

Read the steps →

Skills, diagnosis, progress and retained understanding

Measure independent understanding across different question structures.

Read the steps →

Live class dashboard: who needs help now?

Watch engagement signals, open the work and guide learners remotely.

Read the steps →

Monitoring defaults, child overrides and breaks

Adjust classroom signals to the learner without changing their grades.

Read the steps →

Teacher chat and unread notifications

Read, reply and give human guidance from the top chat icon.

Read the steps →

Make your screen and reading comfortable

Save a fun style, larger text and an available explanation language.

Read the steps →

Languages in small steps

Practise English, Hindi or Kannada with short tasks, clues, reading, writing and speaking.

Read the steps →

Courses & learning content

AI, voice & pictures

Budgets & cost examples

Frequently asked questions

The site says temporarily unavailable

Recognise a server interruption and ask for help without changing accounts or data.

Read the steps →

Unable to see my student

Check the centre and teacher mapping first.

Read the steps →

AI not working or the message box is disabled

Check setup, eligibility, limits and provider status.

Read the steps →

Live AI not working or Start talking is missing

Live voice needs both centre and learner permissions.

Read the steps →

Illustration not working, missing or waiting

A picture may be generating, checking, awaiting approval or blocked.

Read the steps →

Unable to see an assignment or new homework

Confirm its learner, centre, course and assignment status.

Read the steps →

Student unable to log in

Separate password problems from authenticator or access-code problems.

Read the steps →

Forgotten password, lost phone or cannot change password

Get the correct account recovery help for your role.

Read the steps →

Budget reached even though money seems available

Several independent limits and pending reservations may be stopping the next call.

Read the steps →

Placement missing, or no content for the student’s class

Registration class and learning placement are different settings.

Read the steps →

Empty dropdowns or missing books/questions

Missing results often mean a different centre, course, release or filter.

Read the steps →

No sound, missing Tamil/Kannada voice or saved audio

Check output, language material and the type of audio selected.

Read the steps →

My recording became a website address or wrong words

Treat uncertain transcription as a draft, not the child’s intended answer.

Read the steps →

My answer just refreshed, or the tutor says something wrong

Check whether you submitted a worksheet answer or sent a chat message.

Read the steps →

Why is a student red on the live dashboard?

Red is an inactivity signal, not proof of distraction.

Read the steps →

Why did my call end or my learning time run out?

Sign-in, learning time and live-call timers serve different purposes.

Read the steps →

Provider credits, API key or price review problem

A centre limit is different from provider billing and operator configuration.

Read the steps →

Wrong centre, closed centre or cannot switch

Use authorised centre access and keep account history intact.

Read the steps →