Budget reached even though money seems available

For: Student, Teacher, Centre Manager, Super Admin

1. Open AI cost insights if you are staff. Check total used/held allowance, the relevant channel and the child’s limits.
2. A higher voice allowance cannot exceed a lower shared centre or child allowance. Counts, recorded-input seconds, live minutes and learning minutes can also stop a request.
3. Pending/unknown operations keep reservations. A new reply must fit its reserved maximum, even when the eventual estimate is usually cheaper.
4. Use Budgets & top-ups for an urgent increase. Teachers can request one or use approved delegation; managers approve within the period ceiling. Only a Super Admin can raise that ceiling. App budgets do not buy API credits; provider credits and app limits must both permit use.

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