Wrong centre, closed centre or cannot switch
Use authorised centre access and keep account history intact.
For: Attendance & payroll staff, Teacher, Centre Manager, Super Admin
- Check the centre label. Use Switch centre to select an active centre your account may enter.
- If it is missing, ask a Super Admin to review your centre scope. A manager cannot expand their own access.
- A closed centre disables access until a Super Admin restores it. Restored users need new sign-in sessions; old codes remain revoked.
- Do not create a duplicate centre or delete records to solve a switching problem.
This guide explains the feature; reading it does not change any setting or grant access. Back to all help