t·Tuition HelpSign in

The site says temporarily unavailable

Recognise a server interruption and ask for help without changing accounts or data.

For: Student, Teacher, Centre Manager, Super Admin, Attendance & payroll staff

  1. Wait briefly and refresh once. If the sign-in page also shows this message, report a site interruption to your Centre Manager.
  2. Tell the manager the time and the page you were opening. Keep passwords, authenticator codes and API keys private.
  3. A manager should contact the server operator. The operator checks the tuition web service, background worker, recent errors and memory availability.
  4. Once the service returns, sign in if asked and check whether your last action was saved before submitting it again.

This message does not mean attendance, accounts or learning history were deleted. Unsubmitted work may need to be entered again.

This guide explains the feature; reading it does not change any setting or grant access. Back to all help