Help a student sign in with a short code
An assigned teacher can help without sharing an account or password.
For: Student, Teacher, Centre Manager, Super Admin
Look for: Help student sign in
- Teachers, Centre Managers and Super Admins can open Help student sign in in the top bar after authenticating their own account. Teachers see active students assigned to them; managers see active students in their current centre. Permission to view other students alone does not permit issuing their sign-in codes.
- Type a name, username or account code to filter the list, or browse the pages. Select a student and check their username and centre before issuing access. Show all clears the search. Students & plans and Student registrations also show Help student sign in at the top, and Help sign in beside each student you can help. You can also open Students & plans → learner → Help student sign in.
- Issue a five-minute access code. Read the eight characters in two groups, such as CCF9-4F52.
- Student: on the sign-in page choose My teacher gave me an access code, enter that code and open the workspace. The code is single-use; expired or already-used codes need replacing.
- Teachers can revoke a code. Several assigned teachers can issue their own codes, so an absent main teacher does not block study.
- For account-security changes, the student must sign in using their own password and authenticator instead.
This guide explains the feature; reading it does not change any setting or grant access. Back to all help